The goal of curiosity is to further one’s understanding, yet research shows that only about 5% of team members consider curiosity to be a skill that is valuable for organizations in the future*. Curiosity, “the strong desire to know or learn something” is what helps people seek achievement and further develop their mindsets. It invites feedback. In the context of an agile or Scrum Team, it’s what helps them improve their capabilities, identify customer satisfaction gaps and deliver values. 
 
Agility is based on curiosity and it's an agilist’s superpower, yet it needs effective facilitation to be unlocked and nurtured in a team. In this talk, Patricia Kong explores how to use curiosity as the building block for growth. She shares how facilitation can help spark a curious culture in the organization and especially during the Scrum events with some tangible tips along the way.

Learning Points:
Why curiosity is a human characteristic that diminishes and how that can affect teams and organizations
Why the lack of curiosity in organizations is a sure way to maintain the status quo and reduces its ability to pivot quickly
How effective facilitation turns curiosity into action

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Patricia Kong is Product Owner of Enterprise Agility and Learning at Scrum.org. She helps organizations thrive in a complex world by focusing on enterprise innovation, leadership and teams. She is a people advocate and fascinated by organizational behavior and misbehaviors. She emerged through the financial services industry and has led product development, product management and marketing for several early stage companies in the US and Europe. She is a co-author of the book, The Nexus Framework for Scaling Scrum as well as the Guide to Evidence-Based Management and Nexus Guide. Patricia lived in France and now lives in her hometown of Boston.